» Data protection
Data protection

AMBIANCE-LIVE BVBA has the responsibility to respect your personal information and make every effort not to disseminate them. The information you are asked allows us to register and process your order in the best conditions and to understand your preferences in order to tailor our offerings to your needs.


The customer has a right to access and correct personal data. If you wish to exercise this right, you just need to contact our customer service via email address: support@ambiance-sticker.com.


The information you provide is critical for the processing and delivery of orders, preparing invoices and warranty contracts. Their absence leads to the cancellation of your order. By registering on the site, you agree to provide us with sincere and accurate information about yourself. Communicating false information is contrary to the terms and conditions of the site. In accordance with the "Informatique et Libertés", processing of your information has been declared to the Commission Nationale Informatique et Libertés (CNIL).


Ambiance- Live is authorized to collect, process and use information about you. These data are subject to information processing.


This activity is strictly regulated : the file has been declared to the Commission Nationale Informatique et Libertés under receipt number 1304390.


You have a permanent right to access and rectify all your data in accordance with European texts and national laws (Article 34 of the Law of 6 January 1978). You can at any time, make a request from Ambiance- Live to see what information it has on you. You can at any time, also request to modify these data. If you accepted the conditions when you registered on the website to receive promotional emails, including one or all of the following: offers for new products, offers for clearance items, exclusive sales, then notification emails will be sent. You can request not to receive emails from us at any time by clicking here or on the link provided for this purpose. Ambiance- Live is the sole owner of information about you. If you accepted the conditions when you registered on the site, ambiance-sticker and its contractual partners may send you information through accurate and timely promotions. These partners have been specially selected by ambiance-sticker and are recognized for the quality of their products and services.



The controller of personal data is Ambiance- Live SPRL.


Personal data collected on our site is used to perform the managing and processing of orders. This includes processes relating to account creation, invoicing, delivery and customer service.


We may also use your data for advertising purposes after obtaining your express consent, or to the extent permitted by law. We may also use your data to meet our legal obligations and / or regulations.


The recipients of your personal data collected on our site are first and foremost ambiance-sticker for the purposes of processing your orders and managing customer relationships. Other recipients of your personal data, if any, may include our contractors with whom we have a business relationship with for securing of payments and/or delivery services.


In cases where it is required by law, an option to provide your consent or a possibility of refusal is provided to you before any data transmission.


If you choose to subscribe to the buyers protection, personal data will be transmitted to the Trusted Shops. You can find more details in the policy of protection of personal data of Trusted Shops: www.trustedshops.fr/merchants/legal-legales.html.


It is reminded that the person whose personal data are collected has rights of access, rectification and opposition to the distribution of his personal data. You can exercise these rights by contacting the support@ambiance-sticker.com service.


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