» Confidentiality and Data Policy
Confidentiality and Data Policy

Privacy policy

   Ambiance-Sticker.com attaches a great importance to the privacy and to the security of your personal data.

This Privacy Policy aims to inform you in a clear, simple and transparent treatment performed on the personal data you entrust to us, or that we may collect while browsing our website or mobile e www. Ambiance-Sticker.com , their possible transfer to third parties, and the rights and options available to you to control your personal information and protect your privacy.

 

Ambiance-Sticker.com , a public limited company with a capital of 18,600 euros whose registered office is Avenue du Roi Albert I 64, 1780 Wemmel, Belgium , registered with the RCS of Leuven under number BE0817 829 368 is responsible for processing the personal data collected on the Site within the meaning of the regulations applicable in matters of personal data and in particular of the law n ° 78-17 of January 6, 1978 known as "Data processing and Freedoms" and of the EU Regulation 2016/679 of April 27, 2016 relating to the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter “GDPR”).

 

I. What is personal data ?                    

 

A given individual is any information relating to an individual to identify it directly such as name, first name, postal address or email, or indirectly by reference to a number of identification such as a number of command or even an IP address, etc.

 

II. Why does Ambiance-Sticker.com collect my personal data ?                 

 

Ambiance-Sticker.com collects and processes your data in order to:

 

● allow you to create an account on our Site ;      

● manage your access to your account on the Site ;      

● send you an invitation email to our daily sales ;      

● treat and manage the orders passed from of Atmosphere-sticker and its partners in the framework of the use of our marketplace (hereinafter " Brandsplace ") ;      

● manage the payment of your order ;      

● ensure the delivery of the products and services you order ;      

● send you quotes as part of our offers ;      

● ensure the security of transactions in line, preventing the fraud, the incidents of payment and manage recovery (see our Terms and Conditions for more details), including through an automated processing of your data;      

● manage the connection member in the ca dre of requests for information or to claim that      

you could contact us via our website, our Member Relations Department or our pages on social networks;

● trace and manage product withdrawals-recalls ;      

● manage and optimize your customer experience through better knowledge of our members ;     

● offer of services adapted and customized especially in the context of the evolution of our products and services;      

● carry out statistical analyzes to develop management, measurement and reporting tools with a view to adapting and improving our sales and marketing activities ;      

● under reserve your consent :      

  • keep your credit card data (hor s CVV) in order to facilitate your subsequent purchases ;
  • communicate your personal data to our subsidiary Adot for the purpose of receiving advertisements tailored to your areas of interest ;

 

● ensure the exercise of your rights in accordance with article IX below ;      

 

 

Ambiance-Sticker.com informs you that you can modify your choices in terms of communications on the Site at any time, via the “ My Communications” section of your account.

 

III. On what occasions can we collect your personal data ?               

 

We may collect your personal data on the occasion of :

 

o the creation of your member account on our Site, either directly with you when you complete the account creation form on the Site, or, according to your choice, via the Facebook connect tool , Paypal Connect or Google Connect . This tool allows any owner of a Facebook account to use its credentials on this network share to create a com pte on a different website online. When you click on the "Continue as ..." button on the registration form, you are giving Facebook your consent for the transfer of the data required to create your account.        

o the ordering on the Site ;        

o the payment of your order;       

o your subscription to alerts by brand ;        

o your responses to surveys or satisfaction surveys relating to your customer experience ;        

o an interaction with society through its official page or via private message on social networks Your exchanges with our Service Members Relations via the website, by phone or email ;        

o your participation in a competition or other event that we organize ;        

o your browsing on our Site by means of cookies or similar technologies (hereinafter “Cookies” as defined in article XI) or when you click on advertisements relating to our sales ;        

 

IV. What personal data can we collect ?               

 

(i) As part of our activities, we may collect certain data directly from you for the purposes detailed in point II of this policy.             

 

 

The information that we collect is :

 

● the personal data that you provide when creating your member account, such as your identity, your email address and your password; your contact details; in particular your addresses for invoicing and delivery of your orders ;      

● your personal preferences in relation to the products that we market on our Site, in particular through your choice of brand alerts ;      

● the information on your orders, such as the products and services you order;      

● the information relating to your means of payment when you go order on our website.      

 

Please note, your bank details do not pass unencrypted on Ambiance-Sticker.com servers . Payments are made via a secure payment platform, conforming to the standard PCI-DSS, and supplemented by the measures of control, in order to ensure the safety of purchases w www. Atmosphere-Sticker . com and fight against fraud. The details of your bank card communicated during your order never pass unencrypted over the network: they are encrypted using the TLS (Transport Layer Security) protocol.

 

When you want that record your data to map bank from of our company to facilitate your future purchases, Ambiance-Sticker.com retains securely part numbers of your card bank: the first 6 digits, corresponding to the code of your business bank, and the last 4 digits. These two sets of numbers are saved in separate and secure files. Ambiance-Sticker.com cannot in any way reconstitute your bank card number in its entirety from these figures. In addition, we do not keep the CVV code of your bank card (the 3 numbers on the back of your card).

Only the last 4 digits of your credit card will be visible in your Member account .

 

● some information about your order and your payment CB, Visa and Mastercard when they have a period of validity superior to that of your funding, when you choose the option payment in 3 or 4 times on certain sales      

● the information that you can be made to communicate with our Members Relations Department under the management of your queries or your claims;      

● the information you provide when you leave a review about a product or service on our Site;      

● the data from your Facebook profile such as your name and profile photo, date of birth and address email. You have to the possibility of do not transferring some of these data. To find out more, click on the “Modify this” mention on the Facebook tool .      

 

(i) To ensure payment security during transactions on the Site, to avoid fraud and so protect yourself as part of distance selling, we can also collect the data and proceed to a treatment automated of they whose purpose is to control and / or to control the order by one of our providers and to verify the regularity of information given to them during their execution on our website. In the event that the payment of an order made under a                

 

report , an individual verification of this report is carried out by our Fraud prevention service .

 

(ii) Finally, we may collect information relating to the use of our Site, in particular your browsing ( IP address , pages, products and services visited or searched, links clicked, etc. ). In the same way, we can collect the data relating to the consultation of emails we send you for statistical purposes and business development. Some of the information may be collected by means of cookies stored on your device during your visit to our website. To find out more about Cookies, see point XI of this policy.               

 

I. What are the legal grounds that legitimize the processing of your data                    

Ambiance-Sticker.com processes your personal data on the following legal grounds :

● Execution of the contract : the processing of your data is necessary for the performance of the contract between you and Ambiance-Sticker.com , and / or its partners when you go order directly with them via our website , to ensure payment, delivery and the monitoring of your orders, in order to manage your relationships with our Service Members Relations ;      

● Legitimate interest: Ambiance-Sticker.com may have a legitimate interest in processing your data. This is the case, for example, when Ambiance-Sticker.com sends its emails announcing the opening of sales to its members, to preventive and anti-fraud treatments on its Site or during product returns, collection of unpaid orders or when it proceeds to the analysis of the navigation of its members in a goal its improved offers and services, execution of statistical studies about the products and / or services that it markets, securing its digital media (websites, applications, etc. ) ;      

● Consent: Ambiance-Sticker.com performs processing following your express consent, which can be withdrawn at any time. Such is the case for sending alerts our brands for the connection of your data to map bank to your account Atmosphere-sticker to not have to enter these for your next orders;      

● Compliance with legal obligations: Ambiance-Sticker.com may perform processing within the framework of compliance with its legal obligations. This is the case in the context of any product recall or withdrawal procedures, or even the accounting treatment of your orders.      

 

II. Who are the recipients of your personal data ?                 

 

Your personal data is processed by Ambiance-Sticker.com staff . We ensure that only authorized persons within Ambiance-Sticker.com can access your personal data when necessary for the purposes of managing our commercial relationship or our legal obligations .

 

We may also be required to communicate your personal data to :

 

● the business partners Ambiance-Sticker.com , acting as data controller for the purpose of responding to your quote request or issue our partners allowing you to pay a command several times;      

● our partner brands present on the site for the purpose of fulfilling your order ;      

● of subcontractors such as :      

  • our hosting and maintenance providers for the site and our dematerialized solutions for collecting personal data ;
  • our payment service providers ;
  • our providers of fraud prevention and fight ;
  • our logistics providers ;
  • our transport providers ;
  • our marketing solution providers ;
  • our commercial prospecting and communication management providers via social networks ;
  • our customer service providers ;
  • our contest organization providers ;

 

Ambiance-Sticker.com may also be required to communicate your data to third parties to meet legal, regulatory or contractual obligations, or to respond to requests from legally empowered authorities .

 

 

III. Data transfers abroad               

 

Some recipients of your personal data may be located outside the European Economic Area .

 

Any transfer of your data outside the European Economic Area is carried out subject to appropriate guarantees , in particular contractual, technical and organizational, in accordance with the applicable regulations on the protection of personal data .

 

 

IV. How long do we keep your data ?               

 

The legal retention periods defined by Ambiance-Sticker.com comply with the recommendations of the Commission Nationale Informatique et Libertés (hereinafter the “ CNIL ”) and / or the legal obligations to which Ambiance-Sticker.com is subject. You will find below the different retention periods for your data in the active database .

 

● Concerning members who have never placed an order on our Site, your personal data is kept in current archives (ie routinely accessible by the authorized services of Ambiance-Sticker.com ) for 3 years from latest     

 

contact of the Member. At the end of this period, the member's personal data will be anonymized;

 

● Regarding the controls, your data personal are kept in archives routine for 10 years from the command handover date to meet legal obligations Ambiance-Sticker.com from the Consumer Code and the Commercial Code .      

 

● For the members who spent an order on our website, your information personal will be kept current archives to archive your last order and your last contact with our site was more than 3 years.      

 

● For credit card data, these will be kept for a maximum period of 15 months following payment of your order. In case you have chosen to save the data of your card banking on our website, your data to map bank will be kept until expiry of your credit card over a day or until you decide to make the deletion of this data via your member account .      

 

V. What are your rights and how can you exercise them ?                 

 

According to the regulations in force, including the RGPD, you have the right to get our services the right to access and to rectify your data personal, and the right to request cancellation, to object to their treatment and to obtain the restriction of processing for legitimate reasons or portability to the extent that this is applicable.

 

You have also the right to formulate the guidelines relating to the conservation, to the erasure and disclosure of your personal information after your death.

 

In accordance with the law, you can formulate :

 

● General directives, which apply to all of your personal data and can be recorded in a single register with a trusted digital third party certified by the CNIL ;      

 

● Specific directives, which concern certain processing of personal data that you have specifically identified. These directives must be sent to the data controllers concerned, such as Ambiance-Sticker.com .      

 

You can change or revoke these guidelines at any time. In the absence of instructions, your heirs will be able to exercise the rights of access, rectification and opposition necessary for the organization and settlement of your estate.

 

These rights can be exercised directly from Ambiance-Sticker.com by

 

○ By email to the email address support @ Ambiance-Sticker.com ,      

 

○ By going to the Site, in the “ Contact ” section ;        

 

A response you will be addressed in a period of (1) month maximum after the day of receipt of your request.

 

For you oppose the processing of your data for the purposes of prospecting business, you can contact us as described above or at any time change your choices in terms of communication on the Website in the "My Account, My Communications ".

 

To withdraw your consent to the processing of your data implemented by our services for the purposes of personalization, behavioral and / or targeted advertising , and audience measurement, you can contact us as indicated above or at any time set your cookies.

 

You have also the right to bring a complaint to to the CNIL, 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 7. For more information about the rights that you have in regard to your data, we invite you consult the CNIL website: www.cnil.fr .

 

 

VI. Contact details of the data protection officer (DPO) and right to lodge a complaint               

 

For any questions relating to the collection and processing of your Data by Ambiance-Sticker.com , you can contact our data protection officer by email at Ambiance-Sticker.com at the following address: support @ Ambiance-Sticker .com

 

 

VII. Information on cookie management                     

 

This section is devoted to the management of Cookies on the Site.

Its objective is to inform you about the origin and use of navigation information processed during your consultation of our website and about your rights.

 

 

XI.1 Q U ' IS - WHAT ' A C Ookie ?

 

A cookie is a file alphanumeric that Ambiance-Sticker.com can be brought to drop on your terminal (computer, smartphone, tablet), subject to your choices, through your browser on the occasion of the consultation of our Site internet and / or from our application.

There are different types of cookies such as flash cookies, SDKs, pixels, the result of your terminal's footprint calculation (called fingerprinting), etc., (hereinafter referred to as cookies).

 

These Cookies allow Ambiance-Sticker.com , during their period of validity or registration, to identify your terminal, fixed or mobile, during your next visits.

 

Only the issuer of a cookie is likely to read or modify the information contained in it.

 

You will find below the information on the cookies that may be placed on your device when you visit the pages of our website, or by Ambiance-Sticker.com , either by the third party, as well as ways allowing you to remove / reject the registration of these cookies on your terminal.

 

 

XI.2 Q HO CAN SUBMIT C OOKIES ON MY TERMINAL ?

 

 

Cookies can be issued and deposited directly by Ambiance-Sticker.com or by its service providers. Others may be issued and / or deposited and / or read by third party partner companies, or some of our subsidiaries.

 

 

XI.3 Q HAT C OOKIES MAY BE FILED ON MY TERMINAL ?

 

Different kinds of cookies can be placed on your terminal when you browse our website :

 

  1. Cookies essential for browsing our Site :

 

These cookies are essential to allow you to browse our Site and complete an order.

 

Their deletion may cause navigation difficulties on our site and make it impossible to finalize your orders.

 

These cookies allow also to Ambiance-Sticker.com to follow and to monitor the activity of its website.

 

  1. Functional cookies

 

These cookies do are not indispensable to the navigation but facilitate the use of our Site. It is especially the cookies intended to keep in memory your cart purchase or even to authenticate to the site without having to re-enter your data connection.

 

  1. Analysis and personalization cookies

 

These cookies are not essential for browsing the Site but allow you, for example, to facilitate your searches on the Site, to optimize your shopping experience .

They also allow Ambiance-Sticker.com to measure the audience of its Site, to understand how members use our Site in order to optimize it and improve its functioning, to know you better, and to improve its offers of products and / or services and to tailor its offers more precisely to your areas of interest.

 

  1. Advertising cookies

 

Cookies are also likely to be used for advertising purposes. They can be deposited, under reserve of your consent by Ambiance-Sticker.com or its partners .

 

These cookies we allow to see display of offers promotional and of advertisements relevant to you in the advertising spaces reserved to advertising on sites third.

To this end, Cookie technology makes it possible to display, in real time, the content most suited to your centers of interest deduced from your recent browsing on the Site or on other sites.

 

The data collected by means of these cookies on the Site may be folded or combined with other personal information available to our partners and / or collected through these cookies as you browse other sites online.

 

 

A note: If your device is used by several people and even when a device has multiple browsers, we can not ensure with certainty that the services and advertisements for your terminal correspond to your use of it - this and not that of another user of this terminal.

 

 

You are responsible for sharing your terminal with other users and configuring your browser settings with regard to Cookies .

 

  1. Geolocation cookies

 

When using the Ambiance-Sticker application , you may be offered the use of your geolocation data .

 

Your geolocation data are collected only when you have consented to it and are never communicated to Ambiance-Sticker.com .

 

The duration of your consent for the use of your geolocation data by our subsidiary does not exceed 3 months. You can withdraw your consent at any time via the application settings directly on your phone or by contacting our subsidiary Adot .

 

 

  1. Equipment identifier cookies

 

As part of its fight against fraud, Ambiance-Sticker.com collects, through its partner, Shop Application , an equipment identifier (also called " Device fingerprinting") in order to carry out order control. This identifier is generated from technical information relating to the terminal (PC, smartphone, tablet, etc.) that you use when placing an order on our Site.

 

  1. Social media cookies

 

The show, the deposit and / or the reading of cookies by the third party on our website, are subject to the privacy policies of each third party.

 

We are likely to include on our website for applications IT emanating from third parties which

 

 

allow you to share some of its contents or to make known your consultation or your opinion concerning one of its contents, in particular thanks to the buttons "Share", "Like",

"Retwitter" present on Facebook, Twitter, Instagram, Pinterest, etc.

 

The network Social providing these buttons is likely you identify with them, even if you do have not used during of your visit on the website. In fact, this kind of button application may allow the social network in question to follow your navigation on our site, just because your session on said social network is open while browsing the site. We cannot intervene or monitor the process used by social networks to collect information relating to your browsing on our Site and associated with personal data concerning you that they have collected elsewhere.

 

We you invite so to consult the policy of confidentiality of each of these networks social to be aware of the list of data, the purposes, including advertising, navigation information of they can collect through these application buttons. These privacy policies should include you allow to exercise your choice to of these networks social, notably by setting your accounts on each of them

 

To know the privacy protection policy of the aforementioned social networks, please consult their website.

 

 

XI.4. G ANAGEMENT OF COOKIES

The registration of a cookie in your terminal is subject to your acceptance.

 

(i) The possibilities offered to you by the tool developed by Ambiance-Sticker.com                 

 

With our tool you can choose the cookies that can be placed on your browser, with the exception of essential cookies, which are strictly necessary for browsing and for placing orders on the site www. Atmosphere-Sticker . com as well as the management of Ambiance-Sticker.com activity .

 

If you do not want to not that Ambiance-Sticker.com can deposit all or part of Cookies, you can send us your choice via the tool we have at your disposal, accessible from the band information on the cookies that s poster in of your first navigation on our website or by clicking here .

 

 

(ii) The possibilities offered by your browser                  

 

You can configure your browser software as you wish, so that Cookies are (a) accepted and placed, or read on your terminal or, on the contrary, (b) so that they are refused.

 

-Acceptance of Cookies

 

If your browser is configured to accept the recording of cookies in your terminal, the cookies integrated on the pages of the Site that you have consulted will be placed and / or read on your terminal.

 

-Refusal of Cookies

 

 

You can configure your browser to :

 

● to that acceptance or rejection of cookies you are offered promptly before a Cookie is likely to be recorded ;      

● to accept or generally refuse registration of cookies in your terminal.      

 

Warning: Any setting that you can make on your browser software concerning the acceptance or refusal of Cookies will be likely to modify your Internet browsing and your conditions of access to certain services requiring the use of these same Cookies.

 

For example, in refusing some cookies essential you may to do more to pass order on our site.

 

 

You can configure your browser by accessing its settings :

 

● For Internet Explorer ™ 7 and 8 : http://windows.microsoft.com/ fr-FR / windows -vista / Block-or- allow -cookies       

● For Internet Explorer ™ 9: http://windows.microsoft.com/fr-fr/windows7/how-to-manage- cookies-in-internet-explorer-9       

● For Safari ™: http://support.apple.com/kb/PH5042       

● For Chrome ™: version 30 and       

more http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

● For Firefox ™: version 24 and more http://support.mozilla.org/fr/kb/activer-desactiver-cookies    

 

Data protection

AMBIANCE-LIVE BVBA makes it a point of honor to respect your personal data and makes every effort not to disseminate them. The information requested allows us to organize and process your order under the best possible conditions or to get to know you better in order to adapt our offers to your needs.


The customer has the right to access and rectify personal data concerning him. If you wish to exercise this right, all you have to do is contact our customer service via the email address : [email protected] 

 

The information you provide us is essential for the processing and delivery of orders, the establishment of invoices and warranty contracts, their absence will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information about yourself. The communication of false information is contrary to these general conditions as well as to the conditions of use appearing on the Site. In accordance with the "Informatique et Libertés" law, the processing of your information has been declared to the National Commission for Computing and Liberties (CNIL).

ambiance -sticker is authorized to collect, process and use your information. These data are subject to computer processing.

This activity is strictly regulated: the file has been declared to the Commission Nationale Informatique et Libertés under the receipt number 1304390.

You have a permanent right of access and rectification of all data concerning you, in accordance with European texts and national laws in force (article 34 of the law of January 6, 1978 ) .You can at any time make a ask ambiance-sticker to find out what information it has about you. You can modify this data at any time and on request. If you have accepted it when you identify yourself on the Site, promotional emails (electronic mails) offering you new products, destocking offers, exclusives, good deals ... will be sent to you. You can ask to no longer receive e-mails from us at any time by clicking here or on the link provided for this purpose and inserted at the footer of each e-mail that we or one of our partners will send to you. ambiance -sticker is the sole owner of your information. If you have accepted it when you identify yourself on the Site, ambiance-sticker and its contractual partners can send you information as part of specific and one-off promotional operations. These partners are specially chosen by ambiance-sticker and are recognized for the quality of their products and services.

 

The person responsible for processing personal data is ambiance-sticker SPRL.

 

The personal data collected on our site is used to carry out order processing and manage

the commercial relationship (deliveries, invoices, after sales service ). We may also use your data for advertising purposes, either after having obtained your express consent, or within the limits permitted by law. We are also likely to use your data to meet our legal and / or regulatory obligations, where applicable.

 

The recipients of your personal data collected on our site are first and foremost ourselves for the processing of your orders and the management of the customer relationship. Other recipients of your personal data are, where applicable, our payment or payment security providers, our delivery providers,

our business partners. In the event that this is required by law, your consent is obtained or a possibility of refusal is given to you before any data transmission.

 

If you choose to subscribe to Buyer Protection, your personal data will be sent to Avis Verified. You will find more details in the personal data protection policy of the avis-verifies.com site.

 

 It is recalled that the person whose personal data are processed benefits from the rights of access, rectification and opposition to the processing of his personal data. You can exercise these rights by contacting [email protected] .

 

Our website uses cookies. These are small text files saved on your hard drive. The cookies used on our site allow us to offer you the following services: Automatic loading of your ambiance-sticker account, pre-loading of images to reduce the loading time. Most cookies are intended to allow or facilitate your navigation and are necessary for the operation of our online store. The use of cookies, own or third, which are not necessary for the operation of the site requires your express consent. You can express your consent or oppose the use of cookies by configuring your connection device appropriately. For this, refer in particular to the user guide for your browser.